Privacy Policy

Last updated: January 1, 2025 · Aquaholics Pool and Spa LLC

Your Privacy Matters to Us

This Privacy Policy describes how Aquaholics Pool and Spa LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at aquaholicspoolspa.com or contact us for services. By using our website, you agree to the terms of this policy.

1) Information We Collect

When you interact with our website or request services, we may collect the following types of information:
  • Personal Identification Information

    Your full name, phone number, email address, and service address when you submit our contact or quote request form.

  • Service Information

    Details about the type of pool service you are requesting, any notes or messages you include, and your property or pool location.

  • Technical Data

    Basic website usage data such as browser type, device type, pages visited, and general geographic location (collected automatically through standard web hosting logs).

2) How We Use Your Information

We use the information we collect solely to operate our business and serve you better. Specifically, we use your information to:
  • Respond to your quote requests and service inquiries
  • Schedule and confirm pool service appointments
  • Send digital invoices through our billing system (Invoice Fly)
  • Communicate service updates, schedule changes, or follow-ups
  • Improve our website and service offerings based on usage patterns
  • Comply with applicable legal obligations

3) How We Share Your Information

We only share your information in the following limited circumstances:
  • Invoice Fly (Billing)

    We use Invoice Fly to send digital invoices. Your name, email address, and service details may be shared with this platform solely for billing purposes.

  • Legal Requirements
    We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

  • Business Transfers

    In the unlikely event that Aquaholics Pool and Spa LLC is sold or transferred, your information may be part of the transferred assets. You will be notified of any such change

4) Cookies & Website Tracking

Our website may use basic cookies or browser storage to improve your experience. These are standard web technologies used by most websites and do not collect personally identifiable information on their own.

We do not currently use advertising cookies, cross-site tracking pixels, or third-party analytics platforms that collect personal data. If this changes in the future, this policy will be updated to reflect it.

5) Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Communications containing your personal data are handled by Jean Pierre Bergini directly and are not shared with unauthorized parties.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6) Your Rights & Choices

You have the following rights regarding your personal information:

  • Access
    You may request a copy of the personal information we hold about you.
  • Correction
    You may request that we correct any inaccurate or incomplete information we hold about you.
  • Deletion
    You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out
    You may opt out of any future communications from us at any time by replying STOP to any text message or emailing us directly.

To exercise any of these rights, please contact us at Jpbergini3224@gmail.com or text +1 619 913 6770.

7) Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

8) Third-Party Links

Our website may contain links to third-party websites such as Google Maps. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes acceptance of the updated policy.

10) Contact Us About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us directly:

Send an email

Jpbergini3224@gmail.com

Send a Text

+1 619 913 6770

Aquaholics Pool and Spa LLC · 660 Turquoise St, La Jolla, CA 92037 · Monday–Friday 8:00 AM – 5:00 PM

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